Empowering Your Products with Continuous Care and Innovation
At Product Sustenance, we specialize in ensuring that your products evolve and thrive throughout their lifecycle. Our expert team provides ongoing support, maintenance, and enhancement strategies, helping your product adapt to market changes, optimize performance, and exceed customer expectations. With our tailored solutions, your product will stay relevant, reliable, and ready for the future.
If shorter life cycles are the new reality, how can companies increase — or even just maintain — revenue from maturing products? Close to 40% of investments on products are focused on product sustenance and support, and up to 30% of operating expenses for a mature product line comprise customer retention and service. Companies are trying to keep pace with market evolution by attempting to add new features to mature products (while trying to manage costs), and extracting synergies between technology and its support to unlock value and increase operational efficiencies.
Pegasus One has been supporting product lines for its clients in the U.S., providing L1 and L2 product support, sustenance engineering, and migration services using product intelligence.
Through specialized tools, and best practices, we help product manufacturers operate more efficiently and address their customers’ expectations by providing new and more relevant solutions.
Improved Product Longevity
Extend the life of your product by ensuring it remains relevant and functional through continuous maintenance and regular updates.
Enhanced Customer Satisfaction
By addressing issues quickly, incorporating user feedback, and delivering consistent improvements, you foster stronger relationships with your customers.
Increased Product Performance
Continuous optimization ensures your product is always performing at its best, providing a smooth and reliable user experience.
Adaptability to Market Changes
Stay ahead of the competition by quickly adapting to new trends, technologies, and customer needs, ensuring your product remains innovative and in demand.
Cost Efficiency
Prevent costly major fixes and downtime by addressing smaller issues before they grow, reducing the need for expensive overhauls or redesigns.
Risk Mitigation
Ongoing monitoring and updates reduce security risks, enhance compliance, and protect against potential failures, providing peace of mind for both you and your users.
Product sustenance services
Pegasus One considers customer requirements and customer experience, the product, and market factors.
- Intelligent support services offer customizable intelligence components that increase the scope of benefits that tech support services can offer.
- Intelligent sustenance engineering incorporates product intelligence with sustenance engineering tools to deliver efficient and effective sustenance support, resulting in quicker turnaround time, lower SLA breaches, and better resource utilization.
- Migration services seamlessly migrate products to newer platforms, thereby extending the life cycle of mature products by adding the latest features.
Ready to talk about product sustenance services?
At Pegasus One, we specialize in providing comprehensive product sustenance solutions that ensure the ongoing success of your applications. Our team of experts leverages the latest technologies and strategies to maintain, optimize, and enhance your web and mobile products. Whether you’re managing a complex enterprise system or a user-focused app, we deliver tailored services that keep your product running at its best, ensuring scalability, security, and high performance.
5-time Inc 5000 honoree (2019, 2020, 2021, 2023 & 2024)
Rated 4.9 stars by clients on Clutch
Part of the prestigious Microsoft AI Inner Circle program.
Part of multiple prestigious civil-society betterment projects
Microsoft Solutions Partner and AWS Advanced Consulting Partner
Apps consistently featured by leading design awards.
We deliver extra-ordinary outcomes
for extra-ordinary clients
Working with you was an awesome experience! Thank you for improving our site performance fifteen-fold within a few days.... Working with you was an awesome experience! Thank you for improving our site performance fifteen-fold within a few days
Johnson Bruce
Thanks to you, our company now has time to concentrate on the important things, and not worry about who will devlop and grow our product
Kathleen Webber
As a verteran of many systems-development projects, I was particularly impressed with your implementation speed, adaptability to multiple changes, timely improvement recommendations, warnings about potential problems.
Nathan Chaffey
your company has worked on a variety of complex projects for us. We return again and again because your team is very talented and dedicated to delivering high-quality work products at a very competitive price point.
Donnie McWilson
