Pharmacy Management Solutions

Our pharmacy management systems offer a range of features to help pharmacies manage dispensing workflows, keep track of patient information, maintain lists of approved medications, and manage inventory and relationships with wholesalers. These systems also include compliance management tools, analytics capabilities, and access to formulary databases such as First DataBank, Lexicomp, Medi-Span, RxNorm, and the National Drug Code. Comprehensive reporting functions are also available to help pharmacies track and analyze their operations. These features can help pharmacies improve efficiency, ensure compliance, and provide better care to their patients.

Our solutions aim to improve the efficiency and accuracy of pharmacy workflows by using robotic dispensing systems to automate prescription fills, formula compounding, and other operations. We also integrate inventory management programs, web-based and Interactive Voice Response (IVR) autofill systems, and printer/labeler embedded software to streamline processes and enhance accuracy. To ensure the security of prescription medications, we implement encryption and access control measures for dispensers and storage cabinets. These measures help protect against unauthorized access and improve the overall safety and security of the pharmacy.

Our solutions include RCM integrations to streamline various aspects of the revenue cycle, such as referrals, insurance eligibility verification, prior authorization, claims processing, appeals management, remittance advice, benefits coordination, and Risk Evaluation and Mitigation Strategies (REMS). We also offer accounts receivable platforms to help manage insurer reimbursements, automate invoices, and process payments more efficiently. These integrations and platforms are designed to help pharmacies streamline their financial operations and improve revenue management.

Our solutions use HL7 v2/v3 messaging protocols, such as TCP/MLLP, JMS, FTP/SFTP, HTTP, and SOAP, to securely transmit a wide range of health data, including live vitals, diagnoses, medical histories, demographics, lab orders and results, e-prescriptions, administrative information, and insurance details. We also develop custom Health Information Exchange (HIE) networks using Mirth HL7 data tools, which allow for easy navigation through an Enterprise Master Patient Index (eMPI) and enable the use of intuitive data aggregation software. These tools and protocols help pharmacies exchange and manage health information more effectively, improving patient care and enabling more efficient operations.

Our solutions include the development of e-Rx network architectures for secure transmission of Electronic Prescriptions for Controlled Substances (EPCS) between points of care, pharmacies, and third-party insurance verifiers such as Surescripts, NueMD, and Allscripts. We also build e-Prescribing systems that streamline the filling, renewal, modification, and cancelation of medical scripts, as well as the process of obtaining prior authorization. These systems are designed to improve the efficiency of prescription management and enable more secure and convenient prescribing processes.

Our solutions include the development of document management modules that allow pharmacies to access and maintain patients’ Electronic Health and Medical Records (EHR/EMR). These modules also enable the creation of notes from physicians and pharmacists, the receipt of faxes electronically, the maintenance of audit trails, and the use of Electronic Batch Records (EBR). In addition, we integrate with scanning technology to capture and automatically organize information from physical forms, improving customer service and enabling more efficient operations. These tools help pharmacies organize and manage important documents and information more effectively.

Our developers create Pharmacy Benefits Management (PBM) platforms and integrate with PBM and third-party administrators. We also develop integration with e-Prescribing systems for use in preferred pharmacy networks and mail service pharmacies. In addition, we create rule engines that enable the development of cost-efficient formularies, the design of drug benefits plans, and the tracking of clinical outcomes across networks. These tools and integrations are designed to help pharmacies manage drug benefits and improve the efficiency of their operations.

Our solutions include the use of database management systems, barcode scanner integrations, and National Drug Code (NDC) manifests to automate inventory processes, such as restocking, counting, tracking, warehousing, and dispensing medication. We also integrate accounting and RCM modules to assist with the management of relationships with wholesalers and to streamline the process of dealing with payments, orders, missing or understocked deliveries, and other aspects of these relationships. These tools and integrations help pharmacies more efficiently manage their inventory and financial operations.

Our solutions include the development of Point of Sale (POS) platforms with electronic signature capture capabilities, inventory management APIs, and access to Flexible Spending Account (FSA) and Health Savings/Reimbursement Account (HSA/HRA) networks. We integrate POS software with Customer Relationship Management (CRM), EHR/EMR, and external Practice Management System (PMS) modules to facilitate coordination of prescription histories within retail pharmacies. These features and integrations are designed to help pharmacies streamline their operations and improve the customer experience.

Our solutions include the development of compounding management platforms with Material Requirements Planning (MRP) modules to optimize the production of medicine for specialty pharmacies. These platforms include features for managing chemical inventory databases, calculating formula costs, comparing generic and brand-name drugs, and creating consistent labels with unique barcodes. These tools and features are designed to help specialty pharmacies more efficiently and effectively manage their operations and produce high-quality medicine.

Our solutions include the development of data management dashboards with powerful Business Intelligence (BI) engines to help pharmacies analyze key performance indicators (KPIs) and other data. These dashboards enable the analysis of revenue drivers, drug waste rates, spending trends, insurer response times, patient persistence rates, and treatment outcomes, among other metrics. The software is able to generate regular and on-demand reports with clear graphics, and includes “what-if” measurement tools to help pharmacies comprehensively analyze their business. These features help pharmacies better understand their operations and make informed decisions to improve performance.

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