The next big thing in CRM: Artificial Intelligence

June 5, 2018|

In the last two decades, competition has increased rapidly. This has led to more choices for customers which, in turn, has increased the pressure on businesses to become more agile and responsive. Along with affordable prices and high-quality service, customers now look for personalized experiences. Relevance is the new currency in the digital economy. So

Best Practices to get the most out of your CRM

December 28, 2017|

Maximum times, a potential customer needs help from customer to complete a purchase. The importance of good and effective customer support can never be ignored. It is a no-brainer that most of the businesses are choosing to invest in customer relationship management (CRM) solutions. Companies of all sizes rely on some sort of CRM solution