FHIR-Based Care Coordination Platform

Digital Health

Client Background.

A large multi-specialty hospital sought to develop a FHIR-based care coordination platform to streamline data sharing between specialists, primary care providers, and outpatient clinics. The goal was to enhance collaboration, reduce administrative burdens, and improve patient outcomes through seamless data interoperability.

Business Problem.

  • Fragmented Patient Data – Patient records were stored in multiple systems across various departments, leading to delays in accessing critical information.
  • Lack of Real-Time Communication – Coordination between specialists and primary care providers was slow and inefficient, impacting timely diagnosis and treatment.
  • Manual Referral and Handoff Processes – The hospital’s reliance on multiple disconnected systems, alongside paper-based and email-driven workflow resulted in information silos and added administrative burden.
  • Limited Visibility into Patient Journeys – Without a centralized data-sharing system, tracking patient progress across different care settings was challenging.

Our Solution.

  • FHIR/HL7-Enabled Data Integration Hub – Developed a FHIR/HL7-based interoperability layer that standardized and aggregated patient data from multiple systems, enabling seamless data exchange.
  • Real-Time Care Coordination Portal – Built a secure, cloud-based portal where specialists, primary care physicians, and outpatient clinics could access and update patient records in real time. Also Enabling timely discussions about patient status, care plans, and next steps
  • Automated Referral & Handoff System – Implemented smart workflows that streamlined patient referrals, ensuring timely follow-ups and reducing care delays.
  • Patient Engagement & Remote Monitoring – Introduced mobile applications for patients to track their care plans, receive medication reminders, and communicate with providers.
  • Reporting and Analytics – Built Comprehensive dashboards and data analytics to support population health management, risk stratification, and quality measures by identifying gaps in care, tracking outcomes, and measuring the effectiveness of coordination efforts.

Implementation Process.

  • Month 1: FHIR/HL7-based data ingestion to feed data from multiple EHRs and ancillary systems (labs, pharmacies, imaging centers).
  • Month 2: Development of care coordination workflows and provider collaboration tools.
  • Month 3: Deployment of real-time communication features and automated referral tracking.
  • Month 4: Launch of patient engagement tools, remote monitoring functionalities & Dashboard.

Results & Impact.

  • 40% Reduction in Care Delays – Faster data access and streamlined referrals improved patient throughput.
  • 60% Increase in Provider Collaboration Efficiency – Real-time updates and shared decision-making tools reduced redundant tests and improved care transitions.
  • Enhanced Patient Experience & Engagement – Patients reported higher satisfaction due to better communication and timely follow-ups.
  • FHIR/HL7-Based Data Standardization – Enabled interoperability between hospital departments, outpatient clinics, and external providers, ensuring comprehensive patient records.

Key Takeaways.

  • FHIR/HL7-based platforms enable seamless data exchange, improving care coordination and reducing delays.
  • Automated referral and communication workflows enhance efficiency and provider collaboration.
  • Real-time patient engagement tools empower individuals to take an active role in their healthcare journey.
  • Standardized health data fosters interoperability across multi-specialty healthcare environments.